1. Who We Are
This Privacy Policy applies to the 663bet platform, accessible at 663bet.im, and all associated services including the mobile browser experience. Throughout this document, "663bet", "we", "us" and "our" refer to the company operating the 663bet platform.
663bet is the data controller for all personal information collected from players and website visitors. This means 663bet determines the purposes and means of processing your personal data and is responsible for ensuring it is handled in accordance with this Privacy Policy and applicable data protection obligations.
If you have any questions about this Privacy Policy or how 663bet handles your personal information, you can contact our dedicated privacy team at privacy@663bet.im at any time. We will respond within a maximum of 30 days, and in most cases significantly faster.
Plain-language summary: 663bet is responsible for your data. We have a specific privacy email address for data-related queries. You are always entitled to ask what information we hold about you and what we do with it.
663bet is committed to protecting the privacy of every player across Pakistan
2. Personal Data We Collect
663bet collects only the personal information that is necessary for the purposes described in this policy. The categories of data we may collect about you are set out below:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (for verification) | Required |
| Contact Data | Pakistan mobile number, email address | Required |
| Financial Data | Easypaisa/JazzCash account number, bank account details (IBAN for IBFT), payment card details (processed by our payment partners) | Required |
| Transaction Data | Deposit and withdrawal history, bet history, casino game history, win/loss records | Required |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatic |
| Usage Data | Pages visited, games played, time on platform, navigation patterns | Automatic |
| Communications Data | Support chat transcripts, emails sent to 663bet, feedback submitted | Where applicable |
| Responsible Gaming Data | Deposit limits set, self-exclusion periods, cooling-off requests | Where applicable |
663bet does not collect or store full payment card numbers. When you pay by Visa or Mastercard, card details are processed directly by our PCI-DSS compliant payment processing partners. 663bet receives only a masked card reference for its own records.
663bet does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data, except where identity verification documents are submitted by a player as part of the mandatory KYC (Know Your Customer) process. KYC documents are stored only for the period required by applicable law and are then deleted.
3. How We Collect Your Data
3.1 Directly from You
Most of the personal data 663bet holds about you comes directly from you at the points where you interact with the platform. This includes when you register an account and provide your name, mobile number and email; when you complete identity verification; when you make a deposit or withdrawal; when you contact our support team; and when you apply for responsible gaming tools such as deposit limits or self-exclusion.
3.2 Automatically Through Platform Use
When you access the 663bet platform, certain technical information is collected automatically by our systems. This includes your IP address, the device and browser you are using, your general geographic location (derived from IP – not GPS), session duration and navigation data. This information is collected through standard web server logs and, where applicable, cookies and similar technologies.
3.3 From Identity Verification Partners
Where 663bet uses third-party identity verification services to confirm the authenticity of documents you submit for KYC purposes, those partners may return a verification result and risk assessment to 663bet. The full document data does not reside with those partners once the verification process is complete.
3.4 From Payment Providers
663bet's payment processing partners (Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners) confirm transaction outcomes to 663bet. This confirms whether a payment succeeded or failed, the amount, the account reference, and timestamps. 663bet does not receive your mobile wallet PIN, bank password, or full payment card details through these confirmations.
4. Why We Use Your Personal Data
663bet uses the personal information it collects for the following purposes:
- Account creation and management: To register your 663bet account, verify your identity and age, manage your profile and maintain account security.
- Processing transactions: To process deposits and withdrawals, record betting and gaming activity, and manage your 663bet balance accurately in PKR.
- Regulatory and legal compliance: To fulfil Know Your Customer (KYC) obligations, Anti-Money Laundering (AML) requirements, and any other legal or regulatory obligations applicable to 663bet's operations.
- Platform security and fraud prevention: To detect and prevent unauthorised account access, payment fraud, bonus abuse, identity fraud, and other dishonest or harmful activity on the platform.
- Customer support: To assist you when you contact the 663bet support team, to respond to your queries, and to maintain records of support interactions for quality and dispute resolution purposes.
- Responsible gaming: To administer deposit limits, self-exclusion requests, cooling-off periods and other responsible gaming tools you activate, and to monitor for patterns of play that may indicate a player is experiencing difficulties.
- Platform improvement: To analyse how the 663bet platform is used, identify technical issues, test new features, and make the overall experience better for Pakistani players.
- Communications: To send you transactional notifications (deposit confirmations, withdrawal status updates, security alerts) and, where you have opted in, promotional communications about 663bet offers.
Marketing communications: 663bet will only send you promotional messages if you have opted in to receive them. You can opt out at any time by following the unsubscribe link in any 663bet marketing email, or by contacting support@663bet.im. Opting out of marketing does not affect transactional notifications about your account.
663bet serves players from every corner of Pakistan with the same privacy standards
5. Legal Basis for Processing
663bet processes your personal data on one or more of the following legal bases, depending on the specific purpose:
- Performance of a contract: Processing necessary to provide the 663bet service you have signed up for, including operating your account, processing bets and managing payments.
- Legal obligation: Processing required to comply with regulatory requirements including KYC, AML and fraud prevention obligations.
- Legitimate interests: Processing for 663bet's legitimate business interests, including platform security, fraud detection, and service improvement, where these interests do not override your fundamental privacy rights.
- Consent: Processing for marketing and optional communications, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6. Who We Share Your Data With
663bet does not sell your personal data. We share personal information only in the specific circumstances described below, and only to the extent necessary for the stated purpose:
6.1 Payment Processors
To complete your deposits and withdrawals, 663bet shares necessary payment information with our payment processing partners (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card processors). These partners are contractually bound to handle your data securely and only for the purpose of processing your transaction.
6.2 Identity Verification Providers
Where identity verification is required, 663bet may use specialist third-party KYC providers to verify documents you submit. These providers process your data under strict contractual controls and are not permitted to use it for any purpose other than identity verification on 663bet's behalf.
6.3 Technology and Platform Providers
663bet uses technology infrastructure partners including cloud hosting providers and game content providers. These parties may process certain technical and gameplay data as part of delivering the 663bet service. All such partners are subject to data processing agreements requiring them to maintain appropriate security standards.
6.4 Regulatory and Legal Requirements
663bet may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, or where 663bet reasonably believes disclosure is necessary to prevent fraud, protect its legal rights, or respond to valid legal process.
6.5 No Sale of Data
663bet does not sell, rent, trade or otherwise commercially exploit your personal information to third-party companies for their own marketing or commercial purposes. This applies regardless of any anonymisation or aggregation – we do not share individually identifiable player data for commercial purposes outside the categories listed above.
7. Cookies & Tracking Technologies
663bet uses cookies and similar tracking technologies on the platform. A cookie is a small text file stored on your device that helps the platform function correctly and enables us to understand how players use the site. Below is a summary of the types of cookies 663bet uses:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Functional | Keep you logged in, maintain session state, remember your language and currency preferences, ensure security tokens work correctly | No – required for platform to function |
| Analytics | Understand how players navigate the platform, which games are most popular, where errors occur – used to improve the experience | Yes – via cookie settings |
| Performance | Monitor platform load times, detect technical issues and optimise delivery of pages and game content | Yes – via cookie settings |
| Marketing / Preference | Remember your promotional preferences and, where consented, deliver relevant 663bet promotional content | Yes – via cookie settings or by opting out of marketing |
You can manage your cookie preferences at any time through your browser settings. Disabling essential cookies may affect the functionality of the 663bet platform. Disabling analytics and marketing cookies will not affect your ability to log in, play games, or make transactions.
663bet does not use third-party advertising cookies that would allow external advertising networks to track your behaviour across unrelated websites.
From Peshawar to Karachi – 663bet keeps every player's data secure
8. How Long We Keep Your Data
663bet retains personal data for only as long as necessary for the purposes it was collected, or as required by applicable law. The general retention principles 663bet follows are:
- Active account data: Retained for the duration of your active 663bet account plus a reasonable period thereafter to handle any outstanding disputes or regulatory enquiries.
- Transaction and betting records: Retained for a minimum of 5 years following each transaction to comply with financial record-keeping and AML obligations.
- Identity verification documents: Retained for the period required by applicable KYC/AML regulations, after which they are securely deleted.
- Support communications: Retained for up to 3 years to support dispute resolution and quality assurance processes.
- Closed account data: Following account closure, 663bet retains the minimum data required by law for the prescribed retention period, then securely deletes or anonymises it.
- Self-exclusion records: Where a player has self-excluded, basic records of that exclusion are retained to prevent re-registration during the exclusion period.
When data is no longer required, 663bet deletes it securely using methods that prevent recovery. Backup copies are deleted on a rolling schedule. Anonymised, aggregated data (which cannot identify individual players) may be retained indefinitely for analytical purposes.
9. How We Protect Your Data
663bet takes data security seriously and maintains a comprehensive security framework to protect the personal information of Pakistan players:
- Encryption in transit: All data transmitted between your device and 663bet's servers is encrypted using TLS 1.3 – the same standard used by major banks and financial institutions.
- Encryption at rest: Sensitive personal data held in 663bet's databases is encrypted at rest using strong encryption standards.
- Password security: Player passwords are never stored in readable form. They are hashed using modern one-way hashing algorithms (bcrypt or equivalent). No 663bet employee can read your password at any time.
- Access controls: Access to personal data within 663bet's systems is restricted on a strict need-to-know basis. Staff who handle player data receive data protection training and are bound by confidentiality obligations.
- Two-factor authentication: 663bet provides 2FA for player accounts and uses multi-factor authentication internally for staff accessing sensitive systems.
- Regular security reviews: 663bet's platform and infrastructure undergo regular security reviews and penetration testing to identify and address vulnerabilities before they can be exploited.
- Payment security: 663bet's payment processing infrastructure is handled by PCI-DSS compliant partners. Full card numbers are never stored in 663bet's own systems.
Despite 663bet's robust security measures, no online platform can guarantee absolute security against all possible threats. If you become aware of any security concern related to your 663bet account, please contact our support team immediately via live chat or at support@663bet.im.
10. Your Privacy Rights
As a 663bet player, you have the following rights regarding your personal data. To exercise any of these rights, contact privacy@663bet.im with your account details and the specific request. 663bet will respond within 30 days: